Technology doesn't always change our lives for the better. Sometimes it can bring out some bad behavior. 科技不見得都會讓我們的生活變得更好。有時候科技可能會引發某些不良行為。
We've seen it at the park. We've seen it at the store, even at work -- people being rude while using their cell phones. 我們在公園裡看過這樣的現象，在商店裡也看過，甚至是在工作上——許多人使用手機的時候都缺乏禮貌。
Jim Boulden takes a closer look at the issue. 吉姆．伯登進一步來看看這個議題。
Texting, talking, surfing, all on the go. We all do it. 收發簡訊、講電話、瀏覽網路，忙個不停。我們所有人都這麼做。
Here at Malletti's, Italian takeout, they do good pizza and they don't tolerate bad manners. 在瑪列提這間義大利外帶餐館，他們供應美味的披薩，但不容忍沒禮貌的行為。
Owner Antonio Verruto decided to put his foot down and put these signs up three years ago. 餐館老闆安東尼奧．維魯托在三年前決定堅定立場並且掛出了這些標示牌。
So, if I come in like this and I order a pizza, what are you gonna say to me? 所以，要是我像這樣走進來點披薩，你會對我說什麼？
I'm not gonna serve you. And if you insist, I'm gonna chuck you out. 我不會做你的生意。你要是堅持，我就會把你趕出去。
You're gonna chuck me out? 你會把我趕出去？
Of course. 當然。
But you know, this is today's life. I mean, I want... I need to be on my phone. 可是，這就是當今的生活啊。我是說，我要……我必須使用手機呀。
This is your life; it is not mine. 那是你的生活，不是我的。
It's rude if people walk in a shop and they don't look at you, they just keep pointing at the product. 顧客要是走進一家店，卻不看著你，只是一直指著商品，這樣是很無禮的行為。
People they were concentrated on the phone, on the people who were on the phone, and they completely forgot what they ordered. 許多人都只把注意力放在手機上，只注意電話裡的人，而完全忘記自己點了些什麼。
It's one thing to be using your device on your own time. It's altogether different when you're in the office. 利用自己的時間使用行動裝置是一回事，但在辦公室裡使用就完全是另一回事了。
So, as an experiment, we set up a camera inside CNN to see how some of my colleagues react during a meeting. 所以，做為一個實驗，我們在 CNN 內部設置了一架攝影機，看看我的一些同事在開會期間有什麼反應。
No surprise, perhaps. In a room full of journalists, a half dozen of them checked e-mails or surfed on the iPad. 結果也許不令人意外。在滿是記者的會議室裡，當中有五、六個人檢視了電子郵件或是用 iPad 瀏覽網路。
So, is that behavior always appropriate in meetings? 那麼，這種行為在會議中永遠都是適當的嗎？
If it is related to the output and improving the output of having the meeting in the first place, 若是與會議的產能有關，或是原本就與改善會議產能有關，
then that's exactly the kind of collaborative use of technology that makes it so powerful. 那肯定就屬於協作式應用科技的做法，而這也正是科技威力強大的原因。
Etiquette expert Liz Brewer hates mobiles in meetings, 禮儀專家麗茲．布魯爾厭惡別人在會議中使用行動裝置，
but recently had an even more dramatic encounter with a ringing phone. 但近來遇到一起更誇張的手機鈴響事件。
I was at a funeral and... the other day, and it was the wife's phone. 我有一天參加一場喪禮，結果死者太太的手機響了起來。
Wow. 哇。
I was doing the eulogy. I said, "He's obviously... Sam's obviously ringing you from the dead." 我當時正在致悼詞。我說：「他顯然……山姆顯然在死後的世界打電話給你。」
Says Liz Brewer, when meeting, people should look at one another in the eye and not focus on a screen. 麗茲．布魯爾說，在會面的時候，應該互相直視對方的眼睛，而不是盯著螢幕看。